Refund policy

Because Stone & Sin products are personal-care goods, all sales are final for hygiene reasons.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery at stoneandsin@gmail.com. Include your order number and clear photos of the item and packaging so we can review the issue.

If we confirm that an item was damaged, defective, or sent incorrectly, we will make it right with a replacement or refund, as appropriate.

We do not accept returns or exchanges for scent preference, change of mind, or products that have been opened or used.

Approved refunds are returned to the original payment method. Processing times may vary by bank or payment provider.